Privacy, terms,
and legal information.

My One Medical Source® (MOMS) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our platform, website, and services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact us for support. This may include your name, email address, phone number, organization, and professional credentials.

We also collect information automatically when you use our services, including log data, device information, usage data, and cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send promotional communications (with your consent); respond to comments and questions; and comply with legal obligations.

Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, with your consent, or as required by law. All data sharing is governed by appropriate data processing agreements.

Data Security

MOMS is SOC 2 certified and employs industry-standard security measures to protect your information. We use encryption in transit and at rest, access controls, and regular security audits.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at privacy@myonemedicalsource.com.

By accessing or using the MOMS platform and website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

Use of Services

MOMS grants you a limited, non-exclusive, non-transferable license to access and use our platform for your internal business purposes. You may not sublicense, resell, or otherwise transfer your access to any third party.

User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to use our services only for lawful purposes and in accordance with these terms.

Prohibited Activities

• Using the platform in any way that violates applicable laws or regulations
• Attempting to gain unauthorized access to any portion of the platform
• Transmitting any malicious code, viruses, or disruptive data
• Scraping, crawling, or indexing any content without our written consent
• Impersonating any person or entity

Intellectual Property

All content, features, and functionality of the MOMS platform are owned by My One Medical Source® and are protected by copyright, trademark, and other intellectual property laws. MOMS® and The Connection for the Collection® are registered trademarks.

Limitation of Liability

To the fullest extent permitted by law, MOMS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Governing Law

These Terms of Use are governed by the laws of the State of Ohio, without regard to its conflict of law provisions.

Our Terms & Conditions govern the contractual relationship between MOMS® and our platform users, including labs, Medical Access Points/Providers™, and patients. Please review the full agreement using the link below.

MOMS uses cookies and similar tracking technologies to improve your experience on our website and platform. This policy explains what cookies we use and why.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us recognize you, remember your preferences, and understand how you use our site.

Types of Cookies We Use

• Essential cookies: Required for the platform to function. Cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.
• Preference cookies: Remember your settings and preferences across visits.

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform. You can also opt out of analytics tracking using our cookie consent banner.

My One Medical Source® (MOMS) operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA) when handling Protected Health Information (PHI) on behalf of covered entities.

Our Obligations

As a Business Associate, MOMS is committed to safeguarding all PHI in accordance with HIPAA’s Privacy Rule and Security Rule. We maintain appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of electronic PHI.

Business Associate Agreements

MOMS enters into Business Associate Agreements (BAAs) with all covered entities that share PHI with us. If you are a covered entity and require a BAA, please contact us at compliance@myonemedicalsource.com.

Breach Notification

In the event of a breach of unsecured PHI, MOMS will notify affected covered entities in accordance with HIPAA’s Breach Notification Rule.

This notice is for informational purposes only and does not constitute legal advice. For specific HIPAA compliance questions, please consult with a qualified healthcare attorney.

If you have questions about this legal information, our privacy practices, or your rights, please contact us: