Your rating is determined based on both patient feedback and lab feedback. Patients will rate you on their experience at your location and with the collection. Labs will rate you based upon the specimens received, if they were collected properly, paperwork complete and shipped per their stated requirements.
Who pays for the labor and who provides the labor at my MAP?Kristin Ferguson2020-07-21T21:07:07-04:00
Either the patient will pay at the time of the collection or the lab will pay for all collections performed when results are sent to their lab at the end of each month. The labor is provided by you and meets the certifications, licensure or qualifications needed to perform the desired collection.
How will labs find my MAP / how do I connect with labs?Kristin Ferguson2020-07-21T21:07:27-04:00
Labs join the network to get increased access to the labor needed to collect, process and ship to them a patient’s blood, urine or other needed specimens. Labs earn their revenue from performing the required or requested clinical or diagnostic testing either through third-party payors, or directly from the patient.
Yes. Inside their kit is a QR code which they use to make their appointment. If it is required for them to bring anything, there will be instructions inside the kit. MOMS also sends appointment reminders and instructions prior to the patient arriving at your location.
I am entering my email to log in, but the system is not allowing me to log in?Kristin Ferguson2020-07-21T21:09:13-04:00
Yes. Patients can request mobile phlebotomy if they want someone to provide service at their home. On the patient portal, they will schedule this type of appointment by selecting a MOBILE OPTION, where they will be taken to a directory listing of organizations offering mobile phlebotomy services. Patients can then select from a variety of companies who offer coverage options based upon National, Regional or Local/State level availability.
Kits usually will be provided to patients by their provider or the lab, or shipped directly to them if they ordered it themselves. In some cases, when the volume or interest dictates, the lab may provide extra kits to the MAP if the MAP desires. MOMS sends the patients reminders prior to the appointment if they need to bring the kit or with them, including necessary information.
Who sends the blood out to the lab after it has been drawn?Kristin Ferguson2020-07-21T21:11:26-04:00
Once at the end of each month. When MAPs check a patient in or out, this automatically accrues activity that will appear on their monthly reports. At the end of each month, MOMS will notify every MAP to click “send invoice.” The reports will come to MOMS first, and MOMS will compile all the completed collections from all MAPs for that month, and send the Lab one invoice to make it more efficient for them to confirm receipt of the patient specimens, and pay for all received and resultable tests and specimens.
Can labs add the QR code or link to the MOMS portal on their website for patients to use, as well as hand them out in-person?Kristin Ferguson2020-07-21T21:12:26-04:00
MOMS sends you a reminder at the end of every month to send one invoice via the platform reporting section, to each lab you have collected for that month. Upon receiving the report, the labs are required to pay you within 5 business days. If the lab indicates the draw is patient pay, you will collect the revenue directly as patients attend their appointments.
Does it cost money for a MAP to join the MOMS network?Kristin Ferguson2020-08-12T17:22:32-04:00
No. MOMS developed its platform that connects labs, patients, and skilled labor to be FREE to join. The only charge will be a $2.50 platform transaction fee for completed lab collections, plus any applicable Stripe credit card fees.
How does the platform transaction fee work?Kristin Ferguson2020-08-12T17:25:16-04:00
MOMS requires an active credit card to in order to become a Medical Access Point (MAP) on the MOMS network. This is so that we may collect the $2.50 platform transaction fee for each scheduled and completed appointment.